Help centre
Frequently asked questions
Clear answers about Sureich Global Trading Ltd, Suruiqi Auto, vehicle sourcing and trade coordination in Nigeria.
01What does Sureich Global Trading Ltd do?
SUREICH GLOBAL TRADING LTD is a Nigerian private company limited by shares. Through Suruiqi Auto, its automotive sourcing and trading brand, it handles vehicle sourcing, selected-goods enquiries and shipment-specific trade coordination.
02How do I find a vehicle?
Send the make, model, year, preferred condition, specifications, budget and destination. The team will clarify the supply and quotation information available for your request.
03What vehicle details should I provide?
Share the make, model, year, preferred condition, specifications, quantity, budget and destination. The team can then clarify the supply information and quotation details available for your request.
04Can I enquire about products other than vehicles?
Yes. Send the product category, specifications, quantity and destination. Product availability and supply terms are confirmed for each category and order.
05Does Sureich provide customs clearance directly?
Customs-related work depends on the specific shipment and service providers involved. Before proceeding, confirm the responsible provider, scope of service, required documents and applicable charges.
06Are customs charges always lower than the market?
No fixed saving is promised. Charges depend on the goods, declared information, route, current requirements and service provider. Request a written, shipment-specific quotation.
07Who is the seller when I enquire about a vehicle?
The seller and contracting party depend on the specific vehicle and offer. Confirm the seller, vehicle details, price, payment recipient and responsibilities before paying or signing.
08How do I contact the team?
Email [email protected] or contact +234 705 078 8888 by phone, WhatsApp or Telegram.
09How do payments and refunds work?
Browsing or sending an enquiry does not by itself create a sale. Payment method, recipient, contract, cancellation and refund rules depend on the identified seller or service provider and the agreed terms. Do not send funds until those details are verified.
10How do I send an enquiry?
Complete the enquiry form on the company website. It prepares an email on your device for you to review and send; the website does not store the form details.
11How can I delete my account and data?
Use the deletion option in the app or the public Account & Data Deletion page. The production process must work without forcing a user to keep the app installed and must state what is deleted, retained and how long processing takes.
12How do I report a listing or make a complaint?
Use the in-platform report option when available, or contact the published support channel with the listing reference and a clear description. The final support contact, response process and escalation route must be confirmed before launch.
Have a vehicle or product request?